Last updated April 23, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within Seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Customers can return the product within 7 days from the delivery date.
Return/Exchange Product must be unused and in their original condition with all original tags and packaging
Only Size Exchange is allowed in the exchange section.
In case of Manufacturing defect , for all shipped return , we will provide you a Rs 100 cashback for self-shipment
We accept Returns for products purchased directly from bandelifestyle.in desktop/mobile sites or app.
Shipping cost cannot be refunded as the logistic company doesn’t refund the amount to us. Only the product amount will be refunded.
For self-ship returns product, kindly pack the items securely to prevent any loss or damage during transit and fixed amount of Rs. 100 will be reimbursed subject to your return having met our Returns and Exchange Policy
Please check the items, type of return/exchange, and other related details carefully—our courier partner will pick-up only the items mentioned at the time of submitting the Return request by you
Both return and exchange on the same order should be done in the same go to avoid complication.
If you self-ship any product without officially informing us through our return/exchange process, we will not process the return
Issue raised on whatsapp and email will be accepted ad considered
We do not allow the return/exchange of a Monthly Sale item before buying it kindly check offer details. Return/exchange is only permitted if the product(s) delivered to you is/are wrong or damaged. In case you receive a wrong/damaged product, please drop a mail to customercare@bandelifestyle.in within 72 hours of receipt of the product to process the exchange/return.
RETURN PROCESS
To return an item, please email customer service at customercare@bandelifestyle.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Product Box, Return Invoice , Return Form, and mail your return to the following address:
B & E Lifestyle
Shop No. 10 , Ground Floor ,
Satva Icon , Vastral Cross Road ,
Nr S.P. Ring Road , Vastral ,
Ahmedabad -382418
+ 91 9839371107 , +91 9724948124
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
SHIPPING
We promise our patrons one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in sound state.
All orders are delivered within 6-9 working Days.
Shipping Charges will be applicable, fix Rs 40 on all products and extra Rs 49 on COD .
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+ 91 9839371107 , +91 9724948124
customercare@bandelifestyle.in
